Shipping and returns

SHIPPING TIMES


As my items are handmade it will take about 1 week for you to receive them, but maybe longer if I am exceptionally busy. If you are in a hurry, send me a message and I will see what I can do to get your order to you for when you need it.   

 

DELIVERY

 

U.K.   Orders are wrapped in tissue and sealed with a 'Mina and the moon' sticker, and send by Royal Mail First Class, at a cost of £2.50.  If your UK order is over £50 just enter 'freeshipping' at checkout to get your delivery sent for free.  If it is a gift, I can include a gift card with a short message, just leave me a note at check out instructing me what you would like it to say.

INTERNATIONAL (Not U.S.A and Canada)  Not Tracked £5.50

 

RETURNS / EXCHANGES

 

I hope you are happy with your order, but if you are not for any reason please contact me ASAP and I will do my best to fix it for you.  As items are personalised and made to order I do not accept returns unless they are faulty.  In which case you must send me a message and return the item unworn within 7 days.  After which I will send you a replacement. You will be responsible for return postage costs.

 

WHOLESALE

If you are interested in stocking Mina and the moon clothing in your shop please email me at minaandthemoon@hotmail.com